Warranty

FOUR SEASONS LAWN + LANDSCAPING WARRANTY AGREEMENT

TREES

  • All trees (larger than 15 Gallons) are warrantied for 6 Months from the date of completion.
  • Any tree that dies within this warranty period will be replaced one time within the warranty period with the same size as the original one installed. Subsequent replacements will not be covered.
  • If we determine that a replacement cannot be offered, the original purchase price will be given as a credit toward other materials or services.
  • All removal and replacement of lights in the tree are not a part of this warranty.
  • If fences, walls, sprinklers, or any other obstructions prevent ready access to where replacements are to be installed, Owner will assume the cost of such measures beyond what is ordinary to remove and install the new tree.

PLANTS

  • Plants 1 gallon and larger are warrantied for 90 days from the date of completion.
  • Plant material smaller than 1 gallon (4”, 6” & 1 quart container plants) is not covered under a warranty.
  • Grass (sod), annual flowers, tropical plants (including palm trees), plants previously replaced, transplants from existing landscape, plants installed in containers or pots, are not covered under a warranty.
  • Plants that die or are damaged by pests, insect infestation, abnormal weather conditions, plants experiencing “seasonal die-back”, winter freeze damage, or other conditions beyond our control are not covered under a warranty.
  • Plants installed without drip irrigation or any type of low flow irrigation that is not part of water restrictions are not covered under a warranty.
  • Plants that have been watered or maintained incorrectly voids any warranty coverage applicable. Owner is responsible for monitoring the watering from the completion point forward. Any plant that dies due to improper watering is not covered under the warranty.
  • Newly installed plant materials should be watered thoroughly and deeply to supply necessary water, to eliminate air pockets, and to encourage the development of a deep root system. Check the root zone by probing the soil before watering. Typically, a sharp object such as a screwdriver or similar object can be used to penetrate the soil. If the soil does adhere to what is probed into the soil, then the moisture level is adequate to that level. If the soil does not stick or there is a difficulty in inserting a sharp instrument into the ground, then the soil is dry and/or too hard and is in need of watering immediately. Cracks on the surface of the soil may be deceiving; the heavy soils in the Metroplex tend to hold water. Keeping the soil around the plants loose will contribute to the proper penetration of both moisture and air to the root system.
  • Watering frequency will vary from bi-weekly in the winter to daily in the summer. Seasonal variation and current extremes must always be considered in delivering the optimum amount of moisture. In short: water by the conditions rather than strictly by the calendar. 

IRRIGATION WARRANTY

  • Complete new irrigation installations are warrantied for 1 year (labor and materials) from the completion date.
  • Any damages from animals, pets, machines, vehicles, and humans are not covered.
  • Repairs, renovations, or partial installs are warrantied for 90 months (labor and materials) from the completion date. Only the parts worked on or repaired are warrantied. Any other original parts of the system are not covered.
  • Any irrigation repairs or irrigation maintenance from anyone other than Four Seasons Lawn + Landscaping voids all irrigation warranties. 

FULL-SERVICE MAINTENANCE CUSTOMERS

Full-service maintenance clients receive a 6-month extended warranty on all warrantied plants and irrigation work. 

MASONRY + CONCRETE

  • All concrete, masonry, and stonework are warrantied for 1 year (labor and materials) from the completion date.
  • No hairline cracks of any kind are covered under warranty.
  • Concrete color matching or discoloration is not covered under a warranty.
  • Engineered walls and masonry work are warrantied for an additional 1 year.

ARTIFICIAL TURF

  • Artificial turf is warrantied for 2 years (labor and materials) from the completion date.
  • Damages from heat, animals, vandalism, improper maintenance, or neglect are not covered under the warranty.
  • Engineered walls and masonry work are warrantied for an additional 1 year.

LANDSCAPE LIGHTING

  • A complete lighting installation is warrantied for 1 year (labor and materials) from the completion date.
  • Bulbs are not covered under the warranty.

DRAINAGE

  • A complete lighting drainage installation is warrantied for 1 year (labor and materials) from the completion date.
  • Drainage systems not working due to debris clogging drainage is not covered under the warranty. It is the owners responsibility to keep debris out of drain pipes (e.g. leaves, debris from gutters, rocks, silt, dirt, etc.)
  • Drainage repairs or connect to existing drainage is not covered under the warranty.
  • Sump pumps not working due to a loss of power is not covered under the warranty.

WATER FEATURES

  • Water features are warrantied for 1 year (labor and materials) from the completion date.
  • Water features not working due to debris clogging pumps is not covered under the warranty. It is the owners responsibility to keep debris out of pumps.

FENCE + PATIO COVERS

  • Fences, arbors, pergolas are warrantied for 2 years (labor and materials) from the completion date.
  • Any repairs or alterations from any contractor other than Four Seasons Lawn Care voids your warranty.
  • Warranty does not cover Acts of God, weather, incidental damage by humans or pets, and/or other conditions beyond our control.
  • Fence staining is a regular maintenance item needed and has no warranty